Shipping Terms

  • Seller's Responsibilities: The seller is responsible for all costs, risks, and transportation fees up to the point where the goods are loaded onto the carrier at the seller’s warehouse.
  • Buyer's Responsibilities: The buyer is responsible for the cost of shipping from the seller's warehouse, including freight, insurance, and any import duties once the goods reach the destination.
  • Delivery Point: The goods will be delivered to [Buyer’s Address/Designated Delivery Location] within 1-3 days in Switzerland and 1 week worldwide business days after shipment.
  • Risk Transfer: The risk of loss or damage to the goods transfers to the buyer once the goods have been delivered to the specified delivery point.

Payment Method Policy 

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • Bank Transfers: Direct bank transfers to our business account (details provided upon request).
  • PayPal: Payments via PayPal for quick and secure transactions.

2. Late Payment Fees

  • Payments not received by the due date will incur a late fee of 20% of the outstanding balance for each month the payment is delayed.
  • Accounts that are 60 days or more past due may result in suspension of further shipments until the balance is settled.

3. Currency

  • All payments must be made in currency, unless otherwise agreed upon.

4. Refunds and Cancellations

  • Payments for canceled orders will be refunded according to the original payment method, subject to any applicable cancellation fees.
  • For returned goods, refunds will be processed within 7 business days after the product is received and inspected.

5. Security

  • All payment information is processed through a secure payment gateway to ensure confidentiality and protect against fraud.
  • For sensitive transactions, we use encryption/PCI compliance standards.

7. International Orders

  • For international transactions, additional processing fees, exchange rates, or customs duties may apply and will be the responsibility of the buyer.